UndergraduateBusiness
Diploma of Hospitality Management
TAFE Queensland, Multi-campus, QLD, Australia
About this program
Increase your hospitality skills and learn how to solve complex problems in a team environment. Take the next step in your career and get the skills you need to take on a management role in the hospitality industry.
According to the Australian Government's Job Outlook service, the number of people working as hotel service managers such as front office manager or hotel concierge is expected to grow over the next five years. There are likely to be around 6,000 job openings in this sector over the next five years.
This course covers managerial skills including rostering, budgeting, marketing, and people management. If you study on campus you will learn customer service skills in our training restaurants, as well as how to operate a bar and prepare espresso coffee.
This qualification will improve your ability to lead and manage teams in the hospitality industry. You'll graduate with the skills required to work as a restaurant manager, sous chef or motel manager.
Cost & duration
English test scores
Verified tafeqld.edu.au ↗
Course structure
113 terms of coursework
- SITXCCS015 - Enhance customer service experiences
- SITXCCS016 - Develop and manage quality customer service practices
- SITXCOM010 - Manage conflict
- SITXFIN009 - Manage finances within a budget
- SITXFIN010 - Prepare and monitor budgets
- SITXGLC002 - Identify and manage legal risks and comply with law
- SITXHRM008 - Roster staff
- SITXHRM009 - Lead and manage people
- SITXMGT004 - Monitor work operations
- SITXMGT005 - Establish and conduct business relationships
- SITXWHS007 - Implement and monitor work health and safety practices
- BSBTWK503- Manage meetings
- SITHFAB021 - Provide responsible service of alcohol
- SITHFAB023 - Operate a bar
- SITHFAB024 - Prepare and serve non-alcoholic beverages
- SITHFAB025 - Prepare and serve espresso coffee
- SITHFAB027 - Serve food and beverage
- SITHFAB030 - Prepare and serve cocktails
- SITHFAB031 - Provide advice on beers
- spirits and liqueurs
- SITHFAB036 - Provide advice on food
- SITHIND006 - Source and use information on the hospitality industry
- SITHIND008 - Work effectively in hospitality service
- SITXCCS010 - Provide visitor information
- SITXFIN007 - Process financial transactions
- SITXFSA005 - Use hygienic practices for food safety
- SITXFSA006 - Participate in safe food handling practices
- SITXHRM007 - Coach others in job skills
- SITXWHS006 - Identify hazards
- assess and control safety risks
- SITHCCC025 - Prepare and present sandwiches
- SITHCCC026 - Package prepared foodstuffs
- SITHCCC027 - Prepare dishes using basic methods of cookery
- SITHCCC028 - Prepare appetisers and salads
- SITHCCC029 - Prepare stocks
- sauces and soups
- SITHCCC030 - Prepare vegetable
- fruit
- eggs and farinaceous dishes
- SITHCCC035 - Prepare poultry dishes
- SITHCCC036 - Prepare meat dishes
- SITHCCC037 - Prepare seafood dishes
- SITHCCC040 - Prepare and serve cheese
- SITHCCC041 - Produce cakes
- pastries and breads
- SITHCCC042 - Prepare food to meet special dietary requirements
- SITHKOP013 - Plan cooking operations
- SITHPAT016 - Produce desserts
- SITXFSA005 - Use hygienic practices for food safety
- SITXFSA006 - Participate in safe food handling practices
- SITXWHS006 - Identify hazards
- assess and control safety risks
- SITHFAB021 - Provide responsible service of alcohol
- SITHFAB023 - Operate a bar
- SITHFAB024 - Prepare and serve non-alcoholic beverages
- SITHFAB025 - Prepare and serve espresso coffee
- SITHFAB027 - Serve food and beverage
- SITHFAB030 - Prepare and serve cocktails
- SITHFAB031 - Provide advice on beers
- spirits and liqueurs
- SITHFAB036 - Provide advice on food
- SITHIND006 - Source and use information on the hospitality industry
- SITHIND008 - Work effectively in hospitality service
- SITXCCS010 - Provide visitor information
- SITXFIN007 - Process financial transactions
- SITXFSA005 - Use hygienic practices for food safety
- SITXFSA006 - Participate in safe food handling practices
- SITXHRM007 - Coach others in job skills
- SITXHRM010 - Recruit
- select and induct staff
- SITXMPR012 - Coordinate marketing activities
- BSBTWK501- Lead diversity and inclusion
- BSBTWK503- Manage meetings
- SITHACS016 - Provide accommodation reception services
- SITHFAB021 - Provide responsible service of alcohol
- SITHFAB023 - Operate a bar
- SITHFAB025 - Prepare and serve espresso coffee
- SITHFAB027 - Serve food and beverage
- SITHFAB030 - Prepare and serve cocktails
- SITHFAB031 - Provide advice on beers
- spirits and liqueurs
- SITHFAB036 - Provide advice on food
- SITHIND006 - Source and use information on the hospitality industry
- SITHIND008 - Work effectively in hospitality service
- SITXCCS010 - Provide visitor information
- SITXFIN007 - Process financial transactions
- SITXFSA005 - Use hygienic practices for food safety
- SITXFSA006 - Participate in safe food handling practices
- SITXHRM007 - Coach others in job skills
- BSBSUS411- Implement and monitor environmentally sustainable work practices
- SITHACS016 - Provide accommodation reception services
- SITHFAB021 - Provide responsible service of alcohol
- SITHFAB023 - Operate a bar
- SITHFAB024 - Prepare and serve non-alcoholic beverages
- SITHFAB025 - Prepare and serve espresso coffee
- SITHFAB027 - Serve food and beverage
- SITHFAB031 - Provide advice on beers
- spirits and liqueurs
- SITHFAB036 - Provide advice on food
- SITHIND006 - Source and use information on the hospitality industry
- SITHIND008 - Work effectively in hospitality service
- SITXCCS010 - Provide visitor information
- SITXCCS017 - Use a computerised booking system
- SITXFIN007 - Process financial transactions
- SITXFSA005 - Use hygienic practices for food safety
- SITXHRM010 - Recruit
- select and induct staff
- SITXMPR012 - Coordinate marketing activities
- BSBSUS411- Implement and monitor environmentally sustainable work practices
- SIRXOSM002 - Maintain ethical and professional standards when using social media and online platforms
- SIRXOSM003 - Use social media and online tools
- SIRXOSM007 - Manage risk to organisational reputation in an online setting
- SITEEVT023 - Plan in-house events
- SITHFAB021 - Provide responsible service of alcohol
- SITHFAB023 - Operate a bar
- SITHFAB024 - Prepare and serve non-alcoholic beverages
- SITHFAB025 - Prepare and serve espresso coffee
- SITHFAB027 - Serve food and beverage
- SITHIND008 - Work effectively in hospitality service
- SITTTVL001 - Access and interpret product information
- SITTTVL004 - Sell tourism products or services
- SITXCCS010 - Provide visitor information
- SITXCCS017 - Use a computerised booking system
- SITXFIN008 - Interpret financial information
- SITXFSA005 - Use hygienic practices for food safety
Career & PR pathway
Occupations this degree typically leads to, and their skilled-migration list status
Accountant (General)ANZSCO 221111
On both MLTSSL and CSOL, so it supports 189/190/491 and the employer-sponsored 482/186. Needs an accredited accounting degree and a positive assessment from CPA Australia, CA ANZ, or the IPA.
Assessed by CPA Australia, Chartered Accountants ANZ, or the Institute of Public Accountants (applicant chooses one)
Taxation AccountantANZSCO 221113
On MLTSSL, supporting the 189, 190, and 491. Also on CSOL, additionally supporting the employer-sponsored 482 and 186.
Assessed by CPA Australia, Chartered Accountants ANZ, or the Institute of Public Accountants (applicant chooses one)
Management AccountantANZSCO 221112
On MLTSSL, supporting the 189, 190, and 491. Also on CSOL, additionally supporting the employer-sponsored 482 and 186.
Assessed by CPA Australia, Chartered Accountants ANZ, or the Institute of Public Accountants (applicant chooses one)
External AuditorANZSCO 221213
On MLTSSL, supporting the 189, 190, and 491. Also on CSOL, additionally supporting the employer-sponsored 482 and 186.
Assessed by CPA Australia, Chartered Accountants ANZ, or the Institute of Public Accountants (applicant chooses one)
Internal AuditorANZSCO 221214
On MLTSSL, supporting the 189, 190, and 491. Also on CSOL, additionally supporting the employer-sponsored 482 and 186.
Assessed by CPA Australia, Chartered Accountants ANZ, or the Institute of Public Accountants (applicant chooses one)
Company SecretaryANZSCO 221211
On STSOL and CSOL, supporting the 190, 491, and the employer-sponsored 482/494/186.
Assessed by VETASSESS
List membership changes over time and does not guarantee an invitation. See the skilled occupation lists guide and the points calculator before relying on this for a visa decision.
Admissions
Completion of an Australian Year 12 qualification, or the equivalent international qualification. Skills check Domestic students You will be invited to complete a Skills Check following your application submission, before enrolling to your studies. This helps you to decide if your course is right for you and allows us to understand your current abilities in English, Maths, as well as using Digital technology. The recommended benchmark levels for this course are 4 in English, 4 in Maths and 4 in Digital Technology. If you are applying for a VET Student Loan the required levels to meet academic eligibility, as outlined by Commonwealth guidelines, is Level 4 English and Maths. Access and instructions on how to complete the Skills Check will be emailed to you once you have submitted your application. Read the Skills Check FAQs. Selection criteria Domestic students The following selection criteria requirements apply only to domestic students: You need to meet one of the following academic requirements: - Completion of Year 12 Certificate or equivalent; or - Mature-aged entry with work experience in a related field Online Virtual Classroom Due to the intensive study schedule it is recommended that students work or have worked in the service industry. Recognition of Prior Learning (RPL) and/or Credit Transfer are required for a number of units in order to complete this qualification. For this part time delivery model it is a minimum 12 months duration, delivery will consist of 2 night sessions per week x 3 hours per session, with the ability to access recorded sessions for on-demand access. For each teaching block there is also a scheduled workshop. This program is organised into modules, each delivered through 8-week teaching blocks with multiple intakes per year. To achieve the full qualification, students must complete all required modules. Prior to the start of your course, you will receive an invitation to attend an orientation week, designed to provide support and prepare you for successful study. Please view the Virtual Delivery Flyer. International students The following selection criteria requirements apply only to International students: - English Language Proficiency: Academic IELTS 6.0 (no individual band less than 5.5) or equivalent - For a list of all English Language tests accepted by TAFE Queensland International. - Academic Requirements: Completion of Year 12 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12. Applicants should be a minimum of 17 years of age and turning 18 during the first year of study with TAFE Queensland. International students who are under 18 years of age and are applying for a student visa are required by the Australian Department of Home Affairs to have adequate welfare arrangements in place.
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