Foundation/PathwayHospitality & Tourism
Diploma of Hospitality Management
South Metropolitan TAFE, Perth, WA, Australia
About this program
Take a step towards a management career in the hospitality industry. The qualification focuses on the skills and knowledge required to lead and manage teams. During your studies you will learn about financial management, regulatory compliance, rostering, stock purchasing and control, how to provide quality customer service, manage workplace conflict, and workplace health and safety. On completion of your studies, you will have gained the practical skills to work as a functions manager, restaurant manager, or front office manager.
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The course takes 1 year of full-time study. The English language requirement is IELTS score (academic) of 6.0 with no band score less than 5.0 or equivalent. Admission: Completion of SIT40422 Certificate IV in Hospitality OR SIT40521 Certificate IV in Kitchen Management OR SIT40721 Certificate IV in Patisserie is required for entry into this course.
Fees & duration
English test scores
Verified tafeinternational.wa.edu.au ↗
Course structure
Study plan in 2 parts
- Core units: SITXCCS015 Enhance customer service experiences
- SITXCCS016 Develop and manage quality customer service practices
- SITXCOM010 Manage conflict
- SITXFIN009 Manage finances within a budget
- SITXFIN010 Prepare and monitor budgets
- SITXGLC002 Identify and manage legal risks and comply with law
- SITXHRM008 Roster staff
- SITXHRM009 Lead and manage people
- SITXMGT004 Monitor work operations
- SITXMGT005 Establish and conduct business relationships
- SITXWHS007 Implement and monitor work health and safety practices
- Elective units (selected in consultation with industry): BSBCMM411 Make presentations
- BSBOPS502Manage business operational plans
- SITEEVT023 Plan in-house events
- SITHFAB021 Provide responsible service of alcohol
- SITHFAB023 Operate a bar
- SITHFAB025 Prepare and serve espresso coffee
- SITHFAB027 Serve food and beverage
- SITHFAB029 Conduct a product tasting for alcoholic beverages
- SITHFAB030 Prepare and serve cocktails
- SITHFAB031 Provide advice on beers, spirits and liqueurs
- SITHFAB034 Provide table service of food and beverage
- SITHIND006 Source and use information on the hospitality industry
- SITHIND008 Work effectively in hospitality service
- SITXFIN007 Process financial transactions
- SITXFSA005 Use hygienic practices for food safety
- SITXINV007 Purchase goods
- SITXMPR012 Coordinate marketing activities
Career & PR pathway
Which careers in Hospitality & Tourism lead to skilled migration depends on the occupation, not the degree title. See the skilled occupation lists guide for which occupations are on each list, and the points calculator to check where you stand.
Admissions
Completion of SIT40422 Certificate IV in Hospitality OR SIT40521 Certificate IV in Kitchen Management OR SIT40721 Certificate IV in Patisserie is required for entry into this course.
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